Questions and answers

Yes. Static codes are free, with no account and no mark of ours on the code. Scans of a static code do not pass through kuody.com, so nothing limits them.

A static code never expires. An editable one works as long as you keep it switched on and a plan covers it; the free plan covers 3 codes for good.

A static code for Wi-Fi, a contact or a text works offline. A code that opens a website, and every editable code, needs internet when it is scanned.

Make it about a tenth as wide as the scanning distance, so about 30 cm for a poster read from 3 m. Dark on a light background with a clear margin, and test a printed proof first. Downloading and printing

SVG or PDF: they are vector files that stay sharp at any size. PNG is for screens and documents.

Yes, and we arrange the code around it so it keeps scanning. If the content is too long for a logo, we tell you and draw the code without it.

No. A code you create without an account is never stored: no content, no file, no image. We only keep a count of requests per network for a short time, to limit abuse. Privacy notice

Create your account with your e-mail address, or with Google or Apple, in a minute. A link sent to your address lets you choose your password. Your shop's name is asked only when you make your first page.

People often call it one, but they differ. A QR code is the square a phone camera reads, holding a link or a text; “QR” stands for quick response. The striped barcode on products is a product number for the till, and is not made here. What a QR code is

Yes, for good, not for a trial period: 3 codes you can edit, unlimited scans, no ads, and no card required. The difference you will notice: the pages this plan's codes open, a list of links for example, carry a small “Made with Kuody” line at the bottom, and their statistics show scan counts for the last 30 days.

When you need more than 3 codes that are editable, or full statistics (countries, cities and devices, a year back, with export), or pages without the “Made with Kuody” line, or more than one user in the account, or forms through which visitors send you their feedback and ratings, or a password, dates and countries for your codes. The tools for branches and tables come with the Grow plan and those above it.

No. One plan for your account covers all your businesses, and its limits are shared between them: codes, people and files count for the whole account, and someone who works in more than one business counts once. Each plan says how many businesses it holds; you add one from the plan page, and upgrade when yours is full. Only the account holder pays and changes the plan.

Create an account, choose “Subscribe” under a plan, and pay by card, Apple Pay or Google Pay on Stripe's secure page, so your card details never reach us. Monthly or yearly, as you like.

You cancel at any time from your account's plan page, and the plan stays until the end of the period you paid for. Your first payment is refunded in full if you ask within 14 days of making it, once for your account, and the codes beyond the free plan are then paused that day. Otherwise, once the subscription ends, the codes beyond the free plan keep working for 90 days, then pause until a plan covers them again, and nothing is deleted. The rest is under “Payment, renewal and refunds”.

No. Scans are unlimited on every plan, the free one included. The limits are on businesses, editable codes, people and file storage, with a high ceiling on static codes against flooding. A limit refuses adding, and above it editing stops: it deletes nothing. What happens to the codes above a plan when a subscription ends is under “What happens if you stop paying?”.

Yes, for its first 7 days only, to keep fraud off the service: on its first day it makes at most 3 editable codes, deleted ones included, and 10 in those days in all, and it changes where they lead 5 times on its first day, then 10 times a day. After that, or on any paid plan, only the plan's limits apply.

Yes, as long as the dots are dark on a light background, with strong contrast between them. With a logo, a space is cleared for it in the middle and error correction is raised, so the code still reads.

No: many cameras cannot read an inverted code, so the page does not accept one, nor two colours too close together.

Yes. Every colour, shape, logo and frame is free on this page, with no account and no watermark.

SVG or PDF: they scale up without losing sharpness. PNG is for screens and posts.

Yes, in your account: save the design as a template and make it the default design for every new code in your organization.

Yes. The static code from this page is free, needs no account, has no watermark and never expires. An editable one lives in a free account, which keeps 3 codes editable, for good.

Open this page in your phone's browser, paste the link and download the code. You need no app.

A static code never expires and works for as long as your link does. An editable one works while your plan covers it, and the free plan covers 3 codes for good. What happens if you stop paying is on the pricing page.

The longer the link, the denser the code, and the larger it must be printed. An editable code stays simple however long your link. Work out the right size

No. A code you create without an account is never stored. Privacy notice

Scan it from the screen with your phone first, then check its image before printing, and try one printed copy before the whole run.

No. They point their phone's camera at the code and the page opens in the browser.

The menu comes with the Grow plan and those above it, and its page carries no “Made with Kuody” line. A ready menu in PDF goes in a PDF QR code on the free plan. Branches and tables come with the Grow plan and those above it.

Yes, if you like: you upload it from your phone, up to 8 MB per photo. Photos help a guest choose faster.

Yes, with a PDF code: you upload the file and replace it whenever it changes. But a menu page is easier for a guest to read than a file.

Nothing is deleted. The printed code keeps opening the menu while a plan covers it, and for 90 days after a subscription ends, unless its first payment was refunded. The details are on the pricing page.

The page for restaurants and cafés explains what the guest sees and what you see.

Yes. The code opens a chat with the number, whether it is on WhatsApp or WhatsApp Business.

Yes, as in any WhatsApp chat. Use the shop's number, not your own.

No. It is filled into their message box, and they can change it before sending it themselves.

The link opens WhatsApp's page in the browser, which offers to download the app.

No. You scan the WhatsApp Web code with your phone to open WhatsApp on a computer. This one you print, so people can open a chat with you.

Yes. The static code from this page is free, with no account, and never expires. An editable one lives in a free account, which keeps 3 codes editable, for good.

Open the camera or Google Lens, point it at the code, and tap what appears to join. Many phones also have a button to scan a code in the Wi-Fi settings, next to “Add network”.

Most laptops cannot read it by themselves. Scan it with the laptop's camera in the QR code scanner: the network's name and password appear as text, and you type them in.

Mostly one of three things: the network's name is not typed exactly, the security type chosen does not match the network's, or the password changed after printing.

It is in the router's settings. Most networks today are WPA2 or WPA3, and both are covered by the first option.

No. A code you create without an account is never stored. Privacy notice

A Wi-Fi code holds more than a code with a short link, so its squares are smaller. Work out the size from the distance it will be scanned from.

In your Business Profile on Google: search for your shop's name while signed in to your account, choose to ask for reviews, and copy the link.

The link if you can: it opens the review box directly. The Place ID opens your shop's page on the map, with the review button one tap away.

Yes. Google accepts a review only from a signed-in account; that is its rule, not ours.

No. The code opens the review box for everybody who scans it, and we do not filter customers before they reach it: Google's policies forbid that.

One for each branch: each has its own page on Google Maps and its own reviews.

Yes. The static code from this page is free, with no account, and never expires. An editable one lives in a free account, which keeps 3 codes editable, for good.

Use an Instagram QR code: it opens your account directly, free and without an account. TikTok, Snapchat, YouTube, X and Facebook each have a code of their own too.

No. The page opens in the browser, and each button opens the account, on many phones in the platform's app if it is installed.

Yes. You set your shop's branding once in the account (a logo and a colour), and all your pages use it.

Yes, on the free plan: it keeps 3 codes editable, for good, and this code is one of them. Its page carries a small “Made with Kuody” line at the bottom.

This page is for accounts, with each platform's icon. A link in bio is a page of links to anywhere, with labels you write, and it has its own type of code: the link list.

Yes, in a free account. It keeps 3 codes editable, for good, and the file's code is one of them.

Up to 20 MB per file. All your uploaded files together share the storage your plan gives you.

Upload it as it is, as pptx or docx, and an Excel file as xlsx. If it must look the same on every phone, save it as a PDF first with “Save as” or “Export”.

They need no app from us. Their phone opens the file in whatever PDF reader it has.

It works, but a menu code suits it better: a page made for phones, where you can change a price without uploading a new file.

Anybody who scans the code or is given its link. Do not upload a file you do not want people to see.

Yes, on the free plan: it keeps 3 codes editable, for good, and your card is one of them.

No. The page opens in the browser, and the save button downloads the contact card, which the phone then offers to add to its contacts.

Your name, company, job title, mobile number, e-mail, website and address. Your photo and accounts stay on your page.

Yes. You enter your name and job title in both, and the page shows your pages' language first, with the other below it.

Yes. Cards for the whole team, managed in one place, come with the Grow plan and those above it. Pricing

Anyone who scans the code or is given its link. Put on it only what you would put on your paper card.

No. They point their phone's camera at the code and the page opens in the browser.

No, on any plan. There is no advertisement and no page between the scan and the menu, except a warning while our team reviews a report about the code.

You, from your phone. On paid plans you can invite others to the account, each under their own name.

Yes, if the song is on a platform or on YouTube: the link to QR code page is free and needs no account. Uploading a sound file comes with the Grow plan and those above it.

An MP3 or M4A file, up to 10 MB.

No. The page opens, and the person who scanned it taps “Play”.

For a recording you uploaded, no: it plays in their phone's browser. A link code opens the song in its platform's app, or in the browser if they do not have the app.

Yes, for a code kept in an account: you replace the recording, and the printed card plays the new one.

No. The video plays on a page that opens in their phone's browser.

An MP4 file, up to 100 MB per video.

No need. A YouTube QR code is free and opens the video in the YouTube app.

Yes. You replace the video in your account, and the printed code opens the new one.

The “Video” kind comes with the Grow plan and those above it. A code for a video on YouTube or behind a link is free.

Yes. It needs at least one of the two: an App Store link or a Google Play link.

The third link opens if you set one; otherwise the App Store link, or the Google Play link when it is the only one.

No. Anyone who scans it goes straight to the app's page in their device's store.

No. You change the link in your account, and the printed code opens the new one.

Yes, in a free account. The free plan keeps 3 codes editable, for good.

No. Without the app, the place opens in the browser.

Yes, with a Google Maps link. “geo:” coordinates are for Android's maps apps, so choose the link if you do not know which phones will scan it.

Yes. We follow the link and take the place's coordinates from it. If it does not point to a single spot, press and hold the place in Google Maps, and copy the two numbers that appear.

With an editable code, yes, on its page. A static code with a Google Maps link opens the point on the map.

If it is static, yes. If it is kept in an account, you change the place there and the printed code opens the new one.

Yes. Paste the link of the post or the reel instead of the username.

No. The phone's camera reads the code, and your profile opens in the Instagram app, or in the browser if they do not have it.

Your name, your picture and a button to request to follow you. They see your posts once you accept the request.

A static one does not, because the old name is in its pattern. An editable one does: you type the new name in your Kuody account, and the print stays as it is.

Yes. The static code from this page is free, needs no account, and does not expire.

Yes. Paste the video's link instead of the username, and that video plays for anyone who scans.

Yes. The short link TikTok copies is accepted as it is.

No. Your profile opens in the app if it is on their phone, and in the browser if not.

A static one opens TikTok's page saying the video is not available, so you print another. An editable one can take another video's link, and the print stays as it is.

No. Your profile opens with its “Add” button, and they are the ones who tap it.

No. The phone's camera reads it, then your profile opens in the Snapchat app, or on its website if they do not have the app.

The username: the unique one in Latin letters and numbers. A display name leads to no account.

Yes. Paste the video's link instead of the username.

Yes. Paste the Short's link as you copied it, and it opens on YouTube like any Short.

Yes. Anybody who scans the code can watch it. A private video opens only for those you allowed on YouTube.

No. The video opens in the app if it is on their phone, and in the browser if not.

Yes. Paste the playlist's link, and whoever scans sees all its videos in order.

With a static code, yes. With an editable one you put the new link in your account, and the print stays as it is.

Yes. Twitter is now called X, and the code opens your profile or your post on X.

No. The text is filled into a new post; the person who scans can change it, then taps “Post” themselves.

To see your profile, the browser may be enough. To publish the ready post, yes: they need to be signed in.

Yes. Write it with the text, as you would on X.

Yes. Both twitter.com and x.com links are accepted, and the username is taken from either.

Yes. Paste the group's or the post's link from Facebook instead of the page's.

No. The page opens in the app if it is on their phone, and in the browser if not.

No. Facebook's share window opens with the link in it, and they tap “Post” themselves once signed in.

Yes. facebook.com, fb.com and fb.me links are all accepted.

In your profile's link: the word after linkedin.com/in/. In the app, open your profile and share it to copy the link. Or paste the whole link and we take what we need from it.

Yes. Paste the company page's link or the post's link instead of your profile name.

Not to read the code: a phone's camera is enough. LinkedIn itself may ask them to sign in to see the whole profile or to connect.

A static one does not: the old link is inside its pattern. An editable one does: you type the new link in your Kuody account and the print stays as it is.

Yes. The static code from this page is free, needs no account and never expires.

No. We neither issue licences nor check them. You enter the licence number and its expiry date as they appear on your licence, and the page shows them first.

A page saying the advertisement has ended, with the licence number and its expiry date, and nothing else. The full listing stays up until the licence's last day.

No. Enter the new date on the page and it comes back as it was; the same printed code opens it.

The same one you gave when you applied for the advertisement licence. Add a WhatsApp number too and the page shows a chat button.

You do not have to, but it helps: extra codes open the same page, and each counts its own scans, so you see which sign is scanned most.

The listings you made keep working and you can still edit them. A new one needs a plan with the listing tool.

The link in your bio, the code on what you print. Both open the same page.

Yes, on the free plan. It is an editable code, so it counts towards the 3 codes that plan keeps editable.

No. The page opens in the browser, and each button opens its own link.

Yes. You set your brand once in your account (a logo and a colour), and all your pages use it.

No. A link QR code opens the link directly.

The code itself sets no limit. What limits it is the file storage your plan gives you, and each picture can be up to 8 MB.

No. The pictures open on a page in their phone's browser.

Yes, in a free account. The free plan keeps 3 codes editable, for good.

Because pictures do not fit inside a code's pattern. The pictures are kept in your account, and the code holds a link to them.

Yes. You add or remove pictures in your account, and the printed code opens the gallery as it now is.

Not for a static code: the date is inside the pattern. An editable one opens the event page, which needs a connection.

Not on the page itself. An editable code can add a WhatsApp button to it, with a ready message such as “I will be there”, which the guest sends to you.

If the code is editable, change the date in your account, and anyone who scans from then on sees the new one. Guests who added it to their calendar before keep the old date, so tell them. If it is static, print a new code.

It is saved in the time zone you entered it in, and each guest's calendar shows it in their own, so it stays correct wherever the guest is.

Yes. A static code is free from this page with no account, and an editable one counts towards the 3 codes the free plan keeps editable.

Yes. The page shows one code to everybody. A limit on uses, or a code per customer, is set in the till or online shop that accepts the code.

No. Leave the code empty and the page shows the offer, its terms and its button without one.

The offer's name and details, and that it ended, with its date. No code and no redeem button.

Yes. Change the expiry date in your account, and the code and the button reappear.

Yes, on the free plan. It is an editable code, so it counts towards the 3 codes that plan keeps editable.

No. The number shows with the option to call, and the person who scanned it taps it themselves.

Yes. The camera on recent iPhones and Android phones reads it with no app.

Yes, any number that can be called. Choose its country from the list and type it as you dial it there.

This code starts a phone call. For a ready chat use a WhatsApp code, and for a text message an SMS code.

A static code carries the old number, so you print a new one. If it is kept in your account, you change the number and the printed code calls the new one.

No. It opens ready to send in the mail app, and the person who scanned it taps “Send” themselves.

It opens the phone's default mail app, whichever that is, and the e-mail reaches whatever address you entered.

Yes, in the “To” line. Use a work address.

No. The code carries the address, subject and text only, and the sender attaches what they like. To hand people a file, use a PDF code.

No. The address alone is enough: it opens a blank e-mail to you.

No. It opens ready to send in the messages app, and the person who scanned it taps “Send” themselves.

The sender, according to their phone plan, like any text they send.

Yes. The camera on recent iPhones and Android phones reads it and opens the messages app, with no other app.

No. The number alone is enough: it opens a blank message to that number.

Not in a static code: the text is in the pattern, so you print a new code. If it is kept in your account, you change it and the printed code opens the new text.

Yes. The camera on recent iPhones and Android phones reads it and offers to save the contact, with no app.

No. The details are in the pattern, and the phone reads and saves them offline.

Not with this type of code. A photo and accounts go in a business card code.

No. It has one field for a phone number and one for an e-mail address.

You print a new code: the old number is in the pattern and does not change.

A compact format for storing a contact in a QR code: name, phone, e-mail, website, address and a note, with shorter labels than vCard.

Most recent phone cameras read it. Test it on the phones you expect people to use before printing, and if in doubt choose a vCard.

MECARD has no field for it. Write it in the note, or choose a vCard, which has a field for the title and another for the company.

No. The details are in the pattern, and the phone reads and saves them offline.

No. It is always static, so you print a new code.

No. They scan the code with their phone's camera, and a page opens in the browser where they write their feedback and send it.

No. A feedback form asks for the message alone, and neither their IP address nor their browser details are stored with it. If you want a name and a number, use a lead form.

The members of your organization, in your account. It is not published anywhere.

Optional text you write, which the customer ticks to accept before sending. Say in it who receives their feedback and why. Each response keeps the text they agreed to.

The form blocks automated submissions without making anyone pass an “I am not a robot” test, and there is a limit on how much one device can send and how much a code accepts in an hour.

The printed code goes on taking feedback, which is kept and shows under “Responses” when the account is back on a plan with forms. No notification is sent meanwhile.

No. It stays in your account and is not published. For a public review on Google, use a Google review QR code.

No. Choosing a star is required; the comment is optional. You can also hide the comment box altogether.

Each time the page is shown, it sends one rating; to send another, they go back to the form. And one device can only send so many in a few minutes.

Under “Responses” you see each rating with its score and comment. To work out the average, download them as an Excel or CSV file.

The members of your organization, in your account. Neither the customer's IP address nor their browser details are stored with a rating.

Under “Responses” in your account, with the name of the code and the time they signed up. Only the members of your organization see them, and notifications never include them.

Yes. Download them as an Excel or CSV file from “Responses”. Owners and editors can download.

No, but you must ask for a phone number or an e-mail address, or both, so you can reply.

We check that it looks like a phone number, and that the e-mail is a well-formed address. No verification code is sent to them.

The consent text they agreed to, the page's language and the time it arrived. Neither their IP address nor their browser details are stored.

The form blocks automated submissions without making anyone pass an “I am not a robot” test, and there is a limit on how much one device can send and how much a code accepts in an hour.

No. The text is inside the code, and a phone's camera reads it offline.

Yes, in Arabic, English or both. Arabic takes up more of the pattern, so keep it short.

Some cameras show the text cut short, or offer to search for it. Open the code in the QR code scanner and the whole text shows, with a button to copy it.

No. A text code is static; to change it you print a new one.

Yes, from this page, with no account, and it never expires.

No. The code carries only your address, and the payment goes from the payer's wallet straight to yours. We do not hold or move money.

Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC) and Bitcoin Cash (BCH).

We check that its shape matches the chosen currency's addresses, not that it exists or that it is yours. Check it yourself in your wallet app.

In units of the cryptocurrency you chose, not your local currency. The amount is optional.

With their wallet app, whose scanner fills in the address. A phone's camera may only show the text.

No. This code is always static, so you print a new one.

Make it hold less. An editable code holds a short link however long your own link is, so it has fewer and larger squares. Editable and static codes

For scanning from afar, yes. From very close, a very large code does not fit in the camera's view: a code on a table does not need to be as wide as a whole sheet.

SVG or PDF: they stay sharp at any size. Once the designer has placed the code in the artwork, check the image before printing.

The file that goes to the printer once the designer has placed the code in it, exported as a picture. Most of what weakens a code happens in the artwork: shrinking it, changing its colours, or pushing it against the edge.

How much damage or covering a code can take and still scan. There are four levels: L, M, Q and H, from lowest to highest; H withstands the most and is what a logo in the middle needs.

Yes. It checks any QR code, whoever made it.

To read the code from it. The camera runs only while you are on the scanner's page, and stops when the code is read or you leave. You can choose a picture instead.

Yes, it reads the common kinds of linear barcode too, and shows the number as text.

To read a code in a picture or a screenshot, or on a computer, or when you want to see the whole link before it opens.

For a first try, yes. For a large run or a special material, glossy stickers or packaging for example, ask the printer for a proof on the material itself.

Open the code's page in your account, press “Download”, then “Test sheet (PDF)”: the same page of every size, for the code as it is saved.

The smallest is enough if the customer scans from close by, as with a code on a table. If it will be scanned from afar, try from that distance, not from arm's length.